Brand New Care Home in Bishops Stortford
Hazel End Care Home is more than just a care home, it is a lifestyle choice and the next chapter in your life. The home in Bishop’s Stortford opened its doors in December 2019 with all the finishing touches you would expect from a warm and welcoming home. It has luxurious social spaces, attractive décor and freely accessible, secure gardens for its residents and their families to enjoy. Each one of the 66 bedrooms includes an en-suite bathroom for maximum privacy and comfort. In this way, they can deliver person-centred care to each resident while, as far as possible, also promoting independence and an active lifestyle. At Hazel End, they believe that residents’s lives should be enriched by their time living at the care home. Their philosophy is that no one should come into the home unless they are capable of making their lives better, making their days easier and supporting them in a way that lets them lead the life they want to lead.
Hazel End Care Home provides 24-hour residential and dementia care, within a newly built, state-of-the-art home, with an inclusive fee offer. As part of the Halcyon Care Homes group, Hazel End benefits from the support of an experienced management team that works tirelessly to attract and retain the best staff by offering a rigorous induction programme and providing ongoing staff training.
In many cases, residential care is the ideal option for anyone who feels that they’ve now got old enough to let someone else start to take on some of the day-to-day stuff. When there’s staff there to help with everyday tasks and other residents around to talk to, many people feel that their worries about personal care, mobility and social isolation can become more manageable. Hazel End get to know what worries their residents so they can help them, just as they get to know more about thier interests and hobbies. That’s why Hazel End uses a computerised care planning system that allows staff to talk to each resident before developing and recording a personalised care plan. In this way, the caring and friendly staff can look at a screen to immediately find out what someone loves doing, as well as their medical needs.
Hazel End offers short-term respite stays for older people who might not want to, or need to, move in permanently, yet who need some extra help from time to time. That could be because they are recovering from surgery, or even that their family carers are heading off on holiday for a few weeks, so won’t be around to help. Whatever the circumstance, short stays at Hazel End can be organised quickly and then repeated as often as they’re needed. Every resident on a short break can treat Hazel End as their home, enjoying all the same activities, meals and high-quality care as a full-time resident. Indeed, a short break of respite care could even be used as an opportunity to trial our facilities and determine whether a permanent move would be a better choice.
Residents living with dementia can sometimes find it hard to communicate their needs, which is why Hazel End's approach of treatment combines caring, qualified staff members with daily activities that stimulate both the body and the mind. They support residents living with dementia so that they can live life to the fullest. Hazel End provides residents with a safe environment which, in turn, gives peace of mind to their friends, families and loved ones.
Well-being means experiencing an overall feeling of happiness and satisfaction with life. It is achieved by being able to do all the things that please you. At Hazel End Care Home, they work hard to enhance well-being. The staff talk to each resident about what they like and don’t like, as well as what they need in order to feel physically active and mentally stimulated. Well-being also comes from being grounded and settled, which is why we encourage residents to continue seeing their friends and family, as well as keeping up their social life outside of the home.
Activities for a healthy mind and body
Hazel End fills each month with a varied selection of activities so that resident can always find something that interests them. It’s important to Hazel End that their residents maintain their health as well as their sense of fun. From theatre trips and shopping excursions to day trips to national treasures and monuments, they make sure that if you want to get out, they'll take you out.
Delicious, fresh, home cooked food
Great importance is placed on ensuring delicious, home-cooked food is nutritiously balanced and well-presented. The care home appreciate that residents’ requirements can differ, so their teams are trained to support specific needs and dietary requirements. If this is applicable to your loved one, Hazel End will be happy to provide further information.